Hector Lopez, D.O. at 9955 Dyer Street in El Paso, Texas

Customer Reviews about Hector Lopez, D.O.

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  Worst doctor and facility i have ever seen in my life. I arrived at Dr. Hector Lopez Family practice at 8:00am. This facility does not accept appointments so when I arrived there were only three people ahead of me. Being that it's first-come, first-serve, I expected to be seen after the third person. This was not the case. The staff preceded to call patients 1-3 in order then called patient 5. I asked the staff why my number was skipped (cause were just numbers to them anyways), and they told me that the other person was there before me. I was number 4 she was number 5 so how could she have came before me??? Then they called number 6 and 7 before me again and had their vitals taken and saw the doctor, but when I was finally was called and my vitals were taken and I was asked to go back into the waiting room till I saw the doctor 1hr later. I don't want to say the staff was prejudice against my race, but I cannot fathom any other reason for purposely skipping the number of a person of a different race from everybody else. When I got into the room the doctor took less than 5min with my issue and prescribed me medication to take 5 times a day and he didn't even take the time to explain to me what there were and why I should take them. Now I don’t take any medication on a regular basis so not only did I feel mistreated but taken advantage of. Once my 5 min were up the last thing they ask me to do it to bring the green slip that had the prescription on to the front desk where they have a pharmacy. When I asked the woman what the medication was for, she didn’t even know and proceed to ask me for $153. I just could not believe this, my insurance pays for all of my expenses so why the heck would I have to pay for this out of pocket?? That is because they have there own pharmacy and they don’t give out slips for Walgreen's or Wall-mart where you can get you medication under your insurance. This place is so unqualified, disrespectful and dirty. I wish I could give it -10 stars. To my ending of this horrible experience please do yourself a favor and find yourself and a doctor not a scam artist and if you ever have watch the show Drugs Inc, this defiantly reminds me of the episode called Pill nation.
  June 09, 2017

  by Nathan Bolden

Opening hours Closed now

Today: 08:00 am — 05:00 pm

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About Hector Lopez, D.O. in El Paso