Sunny Smiles at 10039 Dyer Street in El Paso, Texas

Customer Reviews about Sunny Smiles

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  I been taking my son to sunny smiles for a few years now and they are great!!! Clean office great play area and really friendly staff. They answers all my questions we never have to wait long! Love talking my kids !
  August 28, 2017

  by Samantha Pacheco
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  The stars given are for how nice and pleasant the staff is. Other than that, we were very disappointed. We had our appointment at 5pm, and arrived at 4:30 to fill out paperwork. We weren't called back into a room until 5:30, and sat in there for 15 minutes before deciding to leave. My husband and I are both in the medical field, so we understand that sometimes it's difficult to stay on schedule and didn't think too much of it, aside from the fact that our 13 month old son (who was the patient) was very impatient by that point. What I absolutely cannot make any sense of or any any excuse for is that the floor in the exam room was absolutely filthy. There were bobby pins, paper trash, a hairball, and some black splotches (my husband thought they were stains so he ran his shoe across them and they smeared). As a medical professional, I would NEVER take a patient into a room in that state. When we told the front desk staff that the room was dirty, she told us they have a cleaning crew come in once a week... Once a week? A dental facility? That is so unbelievably unhygienic, especially if they are not doing basic maintenance cleaning between visits from the crew. It made me seriously question the cleaning practices as whole (to include their instruments), so we decided to leave; I couldn't in good conscience have my child seen in such a dirty environment.
  August 12, 2017

  by Stephanie nunez
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  I am only rating this 1 because I didn't have a choice to give it ZERO stars. After trying to find a dentist that accepted my 72 year old grandmothers insurance, we finally found Sunny Smiles. At the beginning, they were great , always rough with her though ( one of the gentlemen stuck a cotton down her throat). Fast forward to the present, the last time we went in they did impressions for crowns. They left her with a temporary one for almost 5 months. Upon her calling and having to remind them about their own job they scheduled her to have them placed. As she was leaving, the woman in billing mentioned she had a balance. When that should have never accumulated, as they mentioned prior if she paid 75 dollars she was covered. Anyways, after a bit of going back and forth, they called her BACK to the work station and pulled them back off. How unprofessional!! Waking up this morning we get an apology call, being from the same woman asking her to please go back in being it was a misunderstanding. Nope sorry we will pass! I do not recommend this place. Save your embarrassment!!
  February 11, 2017

  by Jasmine Cartier

Opening hours Closed now

Today: 09:00 am — 06:00 pm

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About Sunny Smiles in El Paso